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1.
Does Gene Hackers have printed catalogs?
2.
Does Gene Hackers have a retail location?
3.
Can I call my order in, instead of ordering
online?
4.
Are there alternate ways of payment?
5.
How long have we been in business?
6.
What do I do about damaged products?
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| 1. Does Gene Hackers have printed
catalogs? |
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We are currently re-designing our catalogs. They will be available in
the near future. We now offer an online catalog.
If you are having trouble viewing these catalogs, please call our store
for assistance. |
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| 2. Does Gene Hackers have a retail
location? |
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Yes, we just moved into our new store, and expanded our operations. We
welcome you to stop in, and see what products and services we have to
offer. If you purchase from us online, you may also choose to pick up
your order at our store. Before you pick up your order,
please call us to verify our hours of
operation for that day. |
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| 3. Can I call my order in, instead of
ordering online? |
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Yes. Our sales staff will be happy to assist you with questions and
place your order. Click here to see our normal
hours of operation. You may also fax
us your order anytime at 201-227-1852. |
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| 4. Are there alternate ways of payment? |
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Yes. We normally accept Visa, MasterCard, American Express, and
Discover. You may also choose to pay by check or money order. If you
choose to pay with a check or money order, please call in your order.
Please note that if you elect to pay with check or money order, your
order will be delayed until our bank clears them. We will not be held
responsible for lost, stolen, or misplaced checks or money orders. |
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| 5. How long have we been in business? |
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We have been in business for over 60 years! In 2005, we began
selling our products online. Recently, we greatly expanded our
company, and moved to our new location. |
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| 6. What do I do about damaged products?
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| If you receive a damaged product, you must call or e-mail our office
within 2 business days of delivery. All other requests will not be
processed. |
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